Fan Freedom UK is an organisation dedicated to fighting for the consumer rights of fans, specifically around ticketing issues. As part of this, we represent all kinds of people who enjoy live entertainment – from fans who sit in the rain week in and week out to watch their team, to music fans who stay out until the early hours to enjoy the bands they love.

Latest news

Chair of the government’s ticket review announced

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The chair of the government’s ticket review was announced yesterday. Professor Michael Waterson, an academic from the University of Warwick, will be taking the lead, with an expert panel advising him. At Fan Freedom UK, we are looking forward to working with Professor Waterson and ensuring that our messages of consumer rights and personal liberty are being effectively communicated. We’ll…

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MP calls people “rip-off merchants” just for selling their ticket

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Chris Bryant, Shadow Secretary of State for Culture, Media and Sport, has said that people who sell tickets for live events are “parasitical rip-off merchants”. In our opinion, this is highly mistaken, and categorises anyone who wishes to sell a ticket as a ticket-tout. By jumping on a bandwagon being pushed by event organisers, Chris Bryant is showing his lack…

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Customer Service Guru stands up for fan rights

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Customer Service Guru, a website standing up for consumers, has come out in support of Fan Freedom UK and its campaign to promote more freedom in the secondary ticket market. They say: “While it is clear that breaking any law could have grave consequences, in this instance, so could following it. Because fans now have to put so much information…

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