2015 March

Join the fight against paperless tickets

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Ticketmaster executive Christoph Homann has encouraged the live entertainment business to embrace the secondary ticketing sector, arguing that resale regulation – such as those in the Consumer Rights Bill – doesn’t actually work. At Fan Freedom UK, we welcome these comments and wholeheartedly agree. We also, however, wonder why many big ticketing companies actually go out of their way to…

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Bots sold on the internet to rip off fans

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At Fan Freedom UK, we think one of the biggest problem with the UK ticketing market is bots. These are, as mentioned in an earlier post, computer programmes which buy up tickets for events en masse, preventing normal fans from getting a look-in. After some investigation at Fan Freedom UK, we’ve found websites, such as this one, which actually sell…

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Vote on consumer rights happening today!

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The vote on whether to limit your right to resell tickets is being debated today! The vote will be taking place at around 5pm, and we will be providing updates from then. We urge you to write to your MP now to let them know that their plan is totally unacceptable. This can be done through our website on the…

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Government responds to our campaign!

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The government has now responded to our campaign to overturn the amendment in the Consumer Rights Bill. They say that “concerns have been raised that event organisers could use… information to cancel tickets put up for resale or blacklist the seller. However, the Government has clarified this is not acceptable. Safeguards are in place meaning event organisers will not be…

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Competition and Markets Authority announcement on tickets

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The Competition and Markets Authority has announced that the four biggest secondary ticket platforms – GET ME IN!, Seatwave, StubHub and Viagogo – have given undertakings to give improved information to buyers about the tickets listed on their sites. This includes: 1) Information on restrictions on entry and view that may be applied to the ticket; 2) Whether or not…

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