The government has responded to the House of Lords’ amendment to the Consumer Rights Bill, and is proposing, instead, to impose a duty on online platforms to report criminal activity, along with a duty on the Culture Secretary to review existing consumer protection law in relation to tickets within the next 12 months.
We believe this is a much fairer approach to tackling the problems in the secondary ticket market. The review, if it does pass the Lords, should focus on what can be done to eliminate the use of bots. It would be far fairer than ramming through ill thought-through legislation two months before a general election.
We will soon have a new page on our site to allow you to email the Lords who were previously in favour of limiting fans’ right to resale, sending them a clear message not to tread on fans’ consumer rights. Check back soon for more information.